The participant from Chile asked for a withdrawal fewer than two months previous to distributing this complaint. The payment hasn’t been processed yet. The criticism was rejected because the participant didn't reply to our messages and inquiries.
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following conversation While using the On line casino, it had been verified that each one requested payouts had been productively processed. The participant verified that she experienced received her revenue, and The difficulty was correctly fixed.
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The Complaints group had extended the time-frame for that participant to reply, though the player failed to accomplish that. As a result, we were struggling to carry on with the investigation and needed to reject the grievance.
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The participant from Thailand is pissed off With all the delayed withdrawal that's been here pending for every week. The complaint was rejected as the player didn't reply to our messages and issues.
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After various communications with each the casino and her bank, the player was unable to provide the asked for files for even more verification. Therefore, the criticism was rejected as a consequence of a lack of reaction and The shortcoming to research further.
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